Akshya Gyaan is committed to protecting the privacy of users, including astrologers and customers, whether registered or not. This privacy policy applies to both our website and mobile application. Please read this policy carefully to understand how we use your information.
This Privacy Policy is published in accordance with the Information Technology (Intermediaries Guidelines) Rules, 2011 and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.
By accessing and using our platform, you consent to the terms of this privacy policy. If you disagree, please refrain from using our services. Your continued use confirms your acceptance.
The user hereby represents and confirms that the information provided to the platform is authentic, correct, current, and updated. Akshya Gyaan and its entities shall not be responsible for the authenticity of the information that the user may provide. The user shall be personally liable and indemnify the platform for any breach of this provision.
Creating a user profile on our platform requires a verified phone number for security. Additional details like first name, last name, and date of birth are optional.
We collect this information to create a personalized user profile. If you choose not to provide your date of birth, it will not affect your ability to use our services.
The security of personal information supplied by the user is of utmost importance to Akshya Gyaan. We take reasonable steps, including physical and electronic security measures, to guard against unauthorized access to this information. Personal information is collected on a secured server, and payment details are entered on a Payment Gateway’s or Bank’s page secured with SSL encryption. However, no data transmission can be guaranteed to be completely secure. Users are advised to take precautions against sharing details, including login credentials. Akshya Gyaan is not responsible for the security or confidentiality of communications sent through the internet.
To delete your profile and associated data, access the "Delete your account" option in the side menu of the app or website and follow the instructions.
The information collected by Akshya Gyaan may be used for purposes permissible under applicable law, including but not limited to:
Akshya Gyaan aspires to take care of all confidential information provided by its users. Such information shall not be disclosed or shared except under the following circumstances:
Akshya Gyaan requires that users be above 18 years of age to use the services. The platform is not designed for children under 13 years, and no personally identifiable information is knowingly collected from them. If you are under 13 years of age, please do not use any services provided by Akshya Gyaan. If a parent becomes aware of their child's information being shared, they should contact Akshya Gyaan immediately, and we will delete the data from our systems.
Akshya Gyaan honors users' privacy and employs best practices to secure personal and financial details. We use the best encryption methodologies to ensure secure transactions and encourage users to use their credit/debit cards with confidence.
Akshya Gyaan is not responsible for any communication between the user and third-party websites. Users are advised to read the privacy policies of third-party websites, as Akshya Gyaan shall not be held liable for any usage resulting from a link provided on our platform.
Grievance Officer Name: Darpan Mishra
Email: mailto:support@akshyagyaan.com
The Grievance Officer is appointed in accordance with the Information Technology Act 2000 and the rules made thereunder. The Officer can be contacted for any discrepancies found on the platform or for breaches of the Terms of Use, Privacy Policy, or other policies, as well as any other complaints or concerns.